Operator
These Terms govern your use of the Rapid Block platform, operated by RAPID BLOCK DOO (“we”, “us”). By creating an account you accept them. If you do not accept them, do not use the platform.
1. Eligibility
You must be at least 18, complete identity verification, and not be resident in a jurisdiction where our activity is prohibited or requires an authorisation we do not hold. You are responsible for confirming that your use is lawful where you live. We may decline or withdraw access.
2. Accounts and custody
Each account is issued a wallet whose keys we hold and safeguard on your behalf. You are responsible for your credentials and for activity under your account, and must notify us promptly of any unauthorised use. Keep your contact details current — we use them for verification and notices.
3. Deposits
Deposits are credited once the corresponding transfer is confirmed on the relevant blockchain. Send only the asset and network shown for the address you were given: assets sent on another network, or tokens we do not support, may be permanently unrecoverable. Transfers must come from you, not a third party.
4. Products, term and income
- Purchasing a product allocates the stated amount for a fixed term shown before you confirm.
- Displayed rates are the basis on which income is calculated. They are targets, not guaranteed returns, and past results do not predict future results.
- Funds are locked for the term. Exiting early incurs the fee disclosed at purchase, deducted from the amount returned.
- At maturity, principal and accrued income are credited to your account balance in accordance with the product terms.
5. Withdrawals
Withdrawals may be subject to identity verification, on-chain confirmation and available balance. Network fees are borne by you and deducted from the amount sent. We may temporarily suspend withdrawals for security, technical or legal reasons; where we do, we will say so in the app.
Promotional or bonus credits issued by us, if any, are not withdrawable and may be withdrawn or cancelled by us at any time. Only funds you actually deposited, and income properly accrued on them, are withdrawable.
6. Referrals
Referral commission is paid on the real activity of clients you introduce, at the rates shown in your account. It is not a salary, not a guaranteed income, and must not be presented to anyone as such. We prohibit unsolicited bulk distribution of referral links (including mass messaging, spam and posting in channels where it is not permitted). Self-referral, fabricated activity, and misleading promotion result in forfeiture of commission and may result in account closure.
7. Your representations
- You act on your own behalf and with your own funds.
- Your funds are of lawful origin and you will provide evidence of source on request.
- You understand the risks in our Risk Disclosure and can bear the loss of the amounts you allocate.
8. Prohibited use
You may not use the platform for unlawful activity, fraud, money laundering, sanctions evasion, or to circumvent these Terms. We may suspend accounts involved in such activity, and we cooperate with lawful requests from competent authorities. See our AML / KYC Policy.
9. No advice, no guarantee
We do not provide investment, financial, legal or tax advice, and nothing on the platform is a personal recommendation. We are not a bank; balances are not deposits and are not covered by any deposit-guarantee scheme. No return is guaranteed and your capital is at risk.
10. Liability
We provide the platform with reasonable care but do not warrant uninterrupted or error-free operation. To the extent permitted by law, we are not liable for losses arising from market movements, blockchain network conditions, transfers to incorrect addresses or networks, or events outside our reasonable control. Nothing in these Terms excludes liability that cannot lawfully be excluded.
11. Suspension and termination
You may close your account once no product term is running. We may suspend or terminate access where required by law, where these Terms are breached, or where verification cannot be completed. On termination we return withdrawable balances, subject to legal obligations.
12. Complaints
Send complaints to office@rapid-block.com. We acknowledge them in writing and respond within a reasonable period.
13. Governing law and changes
These Terms are governed by the law of the Republic of Serbia, and disputes are subject to the competent courts there, without prejudice to mandatory consumer protections available to you locally. We may update these Terms; material changes are reflected in the “last updated” date and, where significant, notified in the app.